Quantyx
Ampere · Privacy

Ampere Privacy Policy

Updated 5 November 2026

Ampere is a load-shedding and power-risk app made by QUANTYX (PTY) LTD. This policy describes the iOS app as it is built and shipped.

Who is responsible

QUANTYX (PTY) LTD, registration number 2025/964679/07, registered office 3 Bradford Rd, Germiston, Gauteng, 2007 ("Quantyx"), is the responsible party under the Protection of Personal Information Act 4 of 2013 (POPIA) for the personal information described on this page. Information Officer: Vuyo Nkadimeng, director. Contact: vuyo@quantyx.co.za.

Why we may process it: we process personal information to answer your messages, run our apps for you, meet legal duties and run our business (the lawful grounds that apply are to be confirmed by our attorney). Supplying information to us is voluntary, but without some of it a feature or reply cannot work.

The short version

There is no Quantyx account. Ampere uses your location once, on your phone, to find your suburb. To show load-shedding, air-quality and solar readings it then sends your suburb’s public area ID to a small Quantyx proxy (which asks EskomSePush for you). For air quality, version 1.3.1 and later send the suburb’s map coordinates (not your device location) to that Quantyx proxy; version 1.3.0 sent them to WAQI directly. Coordinates also go to Open-Meteo for sun and UV. If you add your own EskomSePush or WAQI key, those services are called directly. No account, name or device ID is sent. The details are below.

What leaves your device

What stays on your device

Microphone: sound is analysed on your phone and discarded, never recorded or uploaded. Face ID, if used, is handled by iOS. Widgets, the Apple Watch app and Live Activities share data on your device and your watch through an App Group. Quantyx runs no analytics, advertising or tracking in Ampere.

Transfers outside South Africa

POPIA section 72 lets information leave South Africa only if the recipient must protect it to a similar standard or you agree. Here is what leaves your device:

How long we keep it

Quantyx keeps no personal information about you from the app. Request logs at Vercel are kept for the period Vercel sets. Support emails: 24 months (proposed, pending attorney confirmation).

Children

This app has no age check and is not designed for children. We do not knowingly collect personal information from children.

Your rights and complaints

Under POPIA you may ask whether we hold personal information about you, ask for a copy, ask us to correct or delete it, and object to how we use it. Email vuyo@quantyx.co.za and we will respond. If you are not satisfied, you may complain to the Information Regulator (South Africa). Complain through the Regulator's complaints page at inforegulator.org.za/complaints. PAIA complaints go on Form 5 to PAIAComplaints@inforegulator.org.za.

If we learn of a breach of your personal information we will notify the Information Regulator and you as POPIA section 22 requires. Report a suspected incident to vuyo@quantyx.co.za.

Contact

Questions about privacy in Ampere: vuyo@quantyx.co.za.

Published by QUANTYX (PTY) LTD, reg. 2025/964679/07. Read the Quantyx privacy notice and the PAIA page. Support · quantyx.co.za